Shipping

worldwide-shipping-stretcher-bars

 

The best quality product isn’t very helpful if it arrives damaged!  At Upper Canada Stretchers:

  • All custom frames are assembled and checked in our shop by another staff member before orders are shipped
  • Stretchers and floater frames are shipped disassembled, complete with all hardware and keys, and instructions for assembly
  • Stretcher bars and braces are wrapped in dual-layered corrugate cardboard with extra padding at the ends to protect during shipping
  • Most orders are shipped by courier (UPS, Purolator) or postal service
  • Customers receive an email with tracking numbers for all orders
  • Very large orders are shipped on a pallet by LTL trucking
  • Delivery across Canada takes 1-3 days and across the US takes 3-5

 

Rush Service

Our standard timeframe for shipping orders out is 2-3 days for stock items and 5-10 for most custom orders.  We do offer an expedited service of 1 or 2-day turnaround for urgently-needed stretchers. A fee of 20% is added to the order for this service.